Tavio and Pesti Invite 3PLs and Supply Chain Software Providers to Take Part in Industry Study
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Tavio and Pesti invite 3PLs and supply chain software providers to share integration costs and effort. Participants will receive a copy of the final report.
Hearing directly from the people responsible will help us identify where improvements could make the greatest difference.”
— Pierre Rousseau, Co-President of Tavio
VANCOUVER, BRITISH COLUMBIA, CANADA, November 10, 2026 /EINPresswire.com/ -- Tavio, the Integration Operating System for building and distributing supply chain data connectivity at scale , and Pesti Group, the leading Supply Chain Marketing and Strategy firm, is inviting third-party logistics providers (3PLs) and supply chain software providers to take part in a survey on the time, cost, and staff effort involved in connecting customers and trading partners.
Participants will receive a copy of the final report, with benchmarks to compare their own onboarding timelines and integration costs and examples of practices that are working for other teams.
The research aims to clarify partner connectivity, from the work required to launch a new connection to the ongoing effort needed to maintain it. Tavio is seeking perspectives from professionals in technology, operations, implementation and finance, including organizations whose current integration capabilities are meeting their needs.
“Bringing a new customer or partner online is an important step in turning a business relationship into revenue,” said Pierre Rousseau, Co-President of Tavio. “We want to understand and share our findings around what that process requires across the industry, where organizations encounter friction and what is working well. Hearing directly from the people responsible will help us identify where improvements could make the greatest difference.”
The survey will explore onboarding timelines, internal staff effort, integration backlogs and the factors that influence delivery. It will also examine spending on electronic data interchange (EDI) value-added networks (VANs), integration software and external services, alongside the resources devoted to maintaining existing connections.
For supply chain software providers, the research will examine customer integration demands, the use of custom development and reusable connectors, and the share of engineering capacity dedicated to customer-specific integration work.
“Every connection involves technical decisions that can shape how much work is required at launch and over time,” said Jeff Tremblay, Co-President and Technical Lead of Tavio. “We want to learn how teams approach those decisions, how much capacity goes into ongoing support and how customer integration demands compete with other engineering priorities.”
The study will also investigate the operational and financial consequences organizations associate with integration challenges, including manual processing, delayed launches, service disruptions and missed business opportunities. It will distinguish additional operating expenses from revenue delayed and revenue permanently lost.
“The software invoice is only one part of the financial picture,” said Paul Mladineo, CFO of Tavio. “We want to understand the broader economics of connecting trading partners, including staff effort and the financial effects organizations can identify. Separating operating costs, delayed revenue and lost business will help make the findings more useful for investment decisions.”
Tavio intends to use the findings to develop benchmarks for onboarding, spending and resource demands, and to better understand organizations’ improvement priorities and investment plans. Findings from logistics providers and software providers will be analyzed separately to reflect their different operating environments.
Professionals with direct knowledge of their organization’s partner integration activities are invited to participate.
**** Take the survey ****
About Tavio
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Tavio is the Integration Operating System engineered to help organizations deliver customizable integrations at scale without custom code debt. Tavio’s “Data as Configuration” model separates reusable integration logic from client configurations, enabling software vendors, 3PLs, and enterprises to onboard trading partners in days instead of months on a flat maintenance curve. With native support for modern cloud APIs, legacy databases, and B2B EDI protocols, Tavio provides the unified control plane to orchestrate complex supply chain networks securely and efficiently.
About Pesti Group
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Pesti Group is a B2B go-to-market, account-based marketing and communications firm that develops strategic GTM systems connecting marketing, PR and commercial activities around defined audiences, target accounts and business objectives.
For media enquiries, contact:
Gitte Willemsens
Pesti Group
gitte.w@pesti.io
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